Type Software UG follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Tracking & Cookies Data
Examples of Cookies we use:Session Cookies.
We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.Security Cookies. We use Security Cookies for security purposes.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside New Zealand and choose to provide information to us, please note that we transfer the data, including Personal Data, to New Zealand and process it there.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Segment is an analytics and data pipeline by TWILIO, INC. For more information on the privacy practices of Segment, please visit the Segment Privacy & Terms web page: https://segment.com/legal/privacy/
Mixpanel is an analytics service provided by Mixpanel, Inc. For more information on the privacy practices of Mixpanel, please visit the Mixpanel Privacy & Terms web page: https://mixpanel.com/legal/privacy-policy/
Customer.io is an automated messaging platform by Peaberry Software, Inc. For more information on the privacy practices of Customer.io, please visit the Customer.io Privacy & Terms web page: https://customer.io/legal/privacy-policy/
Fullstory is an analytics software and services by FullStory, Inc. For more information on the privacy practices of Fullstory, please visit the Fullstory Privacy & Terms web page: https://www.fullstory.com/legal/privacy-policy
Sentry is a real-time error tracking service by FUNCTIONAL SOFTWARE, INC. For more information on the privacy practices of Sentry, please visit the Sentry Privacy & Terms web page: https://sentry.io/privacy/
Registration and Account Information
You must create an account and download the App from the Site before using Type Studio. You must provide complete and accurate information as requested in the registration process, and must maintain and update all information provided as required to keep it current, complete, and accurate. Any failure to do so may, among other things, result in the deletion of your account and a refusal to allow you to resume any use of Type Studio. Account credentials may not be shared or transferred, except with an “Authorized User”, provided that such Authorized User must be your employee or contractor who has agreed to abide by these Terms and who is only authorized to use Type Studio for the purpose of performing their job function for you. You agree to maintain (and will ensure that your Authorized Users maintain) the security and confidentiality of user names and passwords. You are responsible for any and all activities that occur under your account, and you agree to immediately notify us of any unauthorized use of your account or any other breach of security related to your account or the Type Software UG.
User Content and Conduct
User Content Rules. Users may create or provide content, data, audio files, images, video files, text, information, and other items (collectively the “User Content”) including for use in connection with projects Users creates using Type Studio (collectively the “Projects”). User is solely responsible for all User Content, and we are neither responsible nor liable for such User Content or for the use, availability, deletion, correction, destruction, damage, or loss thereof. User will not create, upload, transmit, publish or otherwise use, on or in connection with Type Studio, any User Content that: (a) infringes upon or violates the rights of any third party including any copyright, trademark, trade secret, or other intellectual property rights, rights of publicity, rights of privacy, or contract rights; (b) is illegal, defamatory, obscene, pornographic, vulgar, indecent, lewd, offensive, threatening, abusive, harmful, inflammatory, deceptive, false, misleading, or fraudulent; (c) promotes hatred, discrimination, bigotry, racism, harassment, violence or harm against any individual or group; (d) violates, or encourages any conduct that would violate, any applicable laws, rules or regulations or give rise to any civil liability; (e) contains any viruses, corrupted data or other harmful, disruptive or destructive files; (f) restricts, interferes with or inhibits any other person from using or enjoying Type Studio; (g) that is directed to children under 16, contains any protected health information or involves financial products or services; or (h) that would otherwise expose us or any third party to liability, special regulations, or harm of any kind. We reserve the right to delete or block access to any User Content at any time and for any reason in its sole discretion, including if it receives any notices or otherwise believes that such User Content may be in violation of these Terms or may otherwise violate the rights of, or cause any harm or liability of any kind to, us or any third party.
License to User Content. We claim no ownership rights in your User Content. You hereby grant to us a nonexclusive, royalty-free, sublicensable, worldwide license to access, reproduce, distribute, process, publish, display, perform, adapt, modify, analyze, and otherwise use the User Content to provide, maintain, and improve Type Studio and the Type Software UG technology, without compensation to you, provided that our use of any Projects you create is subject to the usage limitations and confidentiality obligations set forth in Section 9 below.
User Conduct Rules. User is solely responsible for User’s conduct and agrees not to do any of the following in connection with Type Studio: (a) use Type Studio in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying and using Type Studio or that could damage, disable, disrupt, overburden or impair the functioning of Type Studio in any manner; (b) impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity; (c) stalk, intimidate, threaten, or otherwise harass or cause discomfort to other users; (d) send distribute or post spam, unsolicited or bulk commercial electronic communications, chain letters, or pyramid schemes; (e) harvest or otherwise collect or disclose information about other users without their consent; (f) use the Site or Type Studio for any illegal or unauthorized purpose or engage in, encourage, or promote any illegal activity, or any activity that violates these Terms; or circumvent or attempt to circumvent any filtering, security measures or other features we may from time to time adopt to protect us, Type Studio, its users or third parties; (g) use any data mining, robots or similar data gathering or extraction methods; and (h) distribute or enable any malware, spyware, adware or other malicious code. The user acknowledges and agrees that we are not liable in any manner for the conduct of other users of Type Studio.
Use of Project Information; Confidentiality.
Use of Project information when you create a Project, we may access and use such Project for the following purposes (the “Permitted Purposes), subject to the confidentiality obligations set forth in Section Confidentiality below:
We may use your Project for the purpose of providing Type Studio. Type Software UG automatically processes your Projects, but it does not involve human access to your Projects unless 1) you provide your consent (e.g., for the purpose of providing customer support); 2) you request our White Glove transcription service – which uses humans (who are subject to confidentiality obligations) to create the transcriptions; or 3) we are required to do so by law.
Confidentiality We treat your Projects and the User Content contained therein (including audio and video files and written documents) as your "Confidential Information" in accordance with the terms of this Section 9.2. We will not, without your consent, use the Confidential Information other than for the Permitted Purposes or disclose the Confidential Information to any third party other than to our officers, directors, employees, agents, assigns, consultants, contractors, service providers, representatives, or affiliated entities who need to access such Confidential Information in connection with the Permitted Purpose and who are bound by confidentiality obligations to protect the confidentiality of such information or as required by law.
We will use at least reasonable care to protect the confidentiality of the Confidential Information. In the event that we are required by law to disclose any of your Confidential Information, by subpoena, judicial or administrative order or otherwise, we will (to the extent legally permissible) use commercially reasonable efforts to give you notice of such requirement and permit you to intervene in any relevant proceedings to protect your interests in your Confidential Information.
Confidential Information will not include, and the obligations herein will not apply to, any information or content:
(a) that is known to us, prior to receipt from you, or is obtained from a source other than one having an obligation of confidentiality to you;
(b) that has become known (independent of disclosure by you) to us directly or indirectly from a source other than one having an obligation of confidentiality to you; or
(c) that has become publicly known or otherwise ceases to be secret or confidential, except through a breach of this Section by us, including if you designate a Project as “public” or post such information or content in a public area of the Site.
User Representations and Warranties; Indemnity. User represents and warrants that (a) the User Content is original to User and does not and will not infringe upon or violate the intellectual property or other rights of any third party or these Terms, and (b) User will comply with all applicable laws, rules or regulations in connection with its use of Type Studio. User will defend, indemnify, and hold us harmless from and against all third-party claims, actions, proceedings, damages, costs, liabilities, losses, and expenses (including, but not limited to, reasonable attorney fees) arising out of or related to the User Content, User’s conduct, use or misuse of Type Studio, or any breach or alleged breach of any of the representations or warranties set forth in these Terms.
Links to Other Sites
Type Software UG may include or provide access to third-party data, information, and content, including from other users of Type Studio (collectively the “Third Party Content”) as a service to those interested in this information. We do not control, endorse, or adopt any Third Party Content and make no representation or warranties of any kind regarding the Third Party Content, including without limitation regarding its accuracy or completeness, or non-infringement. You acknowledge and agree that we are not responsible or liable in any manner for any Third Party Content, or for any use thereof in connection with Type Studio, and undertake no responsibility to update or review any Third Party Content. Users use such Third Party Content at their own risk.
Our Service does not address anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.